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Apprentice - Credit Controller

Employer: Wokingham Borough Council
Salary: £18,333
Location: Shute End/Home Working
Contract: Contract
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: No
Closing Date: 22/05/2022 at 23:00
Reference: 711608

Apprentice – Credit Controller

Salary: Level 2 - £18,333

Full time (37 hr week) Fixed Term Contract 12-18 months

Become an apprentice

Are you looking to gain valuable experience that will make your CV stand out above the rest?

If you’re looking to start your career in a supportive environment and develop essential skills to improve your employability, then an apprenticeship at Wokingham Borough Council is for you:

  • Learn on the job
  • Get a nationally recognised qualification
  • Earn while you learn
  • Grow in confidence

About the role

The role is to assist the Debtors team to recover outstanding Debt that is due to the Council:

The role will entail but not limited to:

  • A mixture of inbound/outbound calls
  • Producing reports to aid collections
  • Minimising arrears and maximising income collection
  • Taking enforcement action where necessary
  • Working to targets and Key Performance Indicators (KPIs)
  • Completing other tasks assigned to the team on a regular basis including emails.

More about the training, support and development

You will spend time studying a range of topics in order to complete the Level 2 credit controller and collector apprenticeship with GLP Training.  You won't be alone; you'll be assigned a designated trainer who will guide you through your apprenticeship and meet with you every 4-6 weeks working towards a tailored learning plan. You will also have access to a variety of learning resources both internally within the council and externally through your training provider.  

There is a whole network of people waiting to help you. Your manager and team will help with day-to-day tasks, organising your workload and will ensure you are getting the most out of your experience.

 What happens once the apprenticeship is finished?

We ensure our apprentices gain the skills, knowledge and experience to put them in an excellent position to progress further in their career within the council or outside of local government.

For further information please contact Becky Mortimer-Browne – Revenues & Recovery Manager on:  Mobile 07824 406992

Closing date for applications: 22 May 2022, 11pm

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. 

Wokingham is an equal opportunities employer.

How to apply

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

This vacancy is now closed

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